Customer Relationship Management (CR) Software for Inclusive Employment
ECL The Care & Wellbeing CompanycontractContracts Finder ↗Ref tender_434033/1359831SME suitablecomplete
Estimated value
£100k
Awarded value
£111k
Awarded 21 May 2024
Suppliers
1
Lots
1
1 awarded
Published
24 Jul 2024
Deadline 08 May 2024
Description
The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system. The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.
Scope
- Reference
- tender_434033/1359831
- Total value
- £100,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 27 Jun 2024 to 26 Jun 2027
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 08 May 2024, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£111k
Award date
21 May 2024
Contract start
27 Jun 2024
Contract end
26 Jun 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 21 May 2024 · Contract period 27 Jun 2024 — 26 Jun 2027
Award value
£111k