Customer Relationship Management (CR) Software for Inclusive Employment

ECL The Care & Wellbeing CompanycontractContracts FinderRef tender_434033/1359831SME suitablecomplete

Estimated value

£100k

Awarded value

£111k

Awarded 21 May 2024

Suppliers

1

Lots

1

1 awarded

Published

24 Jul 2024

Deadline 08 May 2024

Description

The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system. The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.

Scope

Reference
tender_434033/1359831
Total value
£100,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
27 Jun 2024 to 26 Jun 2027
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
08 May 2024, 11:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£111k

Award date

21 May 2024

Contract start

27 Jun 2024

Contract end

26 Jun 2027