RFI for Provision of IT Service Management

Intellectual Property OfficecontractFind a TenderRef ocds-h6vhtk-068bc1Procurement Act 2023SME suitableplanning
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Estimated value

£500k

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

27 Apr 2026

This is a preliminary market engagement notice

Map the supplier landscape and document your shortlist before opening the tender. The market simulation produces a defensible audit record you can attach to your procurement file.

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Description

IT service management tool, used as the main self‑service portal for logging and managing IT incidents, service requests and change requests.

Scope

Reference
ocds-h6vhtk-068bc1
Total value
£500,000 excluding VAT
£600,000 including VAT
Commercial tool
Standalone contract
Contract dates
05 Jun 2027 to 05 Jun 2030
Main category
services
CPV classifications
72260000
72253000
Particular suitability
Small and medium-sized enterprises (SME)