Translation and interpretation (Spoken) & (Unspoken) services

North Yorkshire County CouncilcontractFind a TenderRef ocds-h6vhtk-040b2f32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

3

3 SME

Lots

3

3 awarded

Published

20 Mar 2024

Description

This procurement is for translation and interpretation (spoken) and (unspoken) services for North Yorkshire Council, the purpose of the services is to support and facilitate communication between the authority and clients or customers who require communication support through interpretation or translation.

Scope

Reference
ocds-h6vhtk-040b2f
Commercial tool
Standalone contract
Contract dates
31 Mar 2024 to 31 Mar 2029

Initial Term: 01/04/2024 – 31/03/2027 Option to extend 1: 01/04/2027 – 31/03/2028 Option to extend 2: 01/04/2028 – 31/03/2029

Main category
services
CPV classifications
79540000
79530000
Contract locations
Yorkshire and the Humber
North West England
North East England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Prior Experience10%quality
Confidentiality and Data Protection5%quality
Implementation5%quality
Qualifications and Training5%quality
Urgent Requirments15%quality
High Quality10%quality
Flexibility5%quality
Booking Process15%quality
30%price
Confidentiality and Data Protection10%quality
Qualifications and Training15%quality
Implementation10%quality
Responsive Service10%quality
Booking Process7.5%quality
Video Interpretation7.5%quality
Quality20%quality
Accuracy15%quality
Audio Formats12.5%quality
Confidentiality and Data Protection12.5%quality

Submission & procedure

Procedure
Open procedure

Award details· 3 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Lots · 3 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Spoken Interpretation and Translation£790kcancelled
2Unspoken Interpretation and Translation£35kcancelled
3Braille transcription and audio£20kcancelled