SBS22-208 NECS Support & Development Dynamics CRM
Estimated value
£78k
Awarded value
£78k
Suppliers
1
Lots
1
Published
18 Mar 2025
Description
NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service
Scope
- Reference
- Doc1280798812
- Total value
- £77,925 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 07 Mar 2023 to 07 Mar 2024
- CPV classifications
- 48311100
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 20 Feb 2023, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£78k
Award date
20 Feb 2023
Contract start
07 Mar 2023
Contract end
07 Mar 2024