Unified Comms and Contact Centre - Telephony
Estimated value
£358k
Awarded value
£358k
Awarded 05 Dec 2023
Suppliers
1
Lots
1
1 awarded
Published
10 Jan 2024
Deadline 05 Dec 2023
Description
This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
Scope
- Reference
- WALLSLIVE-DN706356-43499208
- Total value
- £357,882 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 12 Dec 2023 to 11 Dec 2026
- CPV classifications
- 48000000 51300000
Submission & procedure
- Submission deadline
- 05 Dec 2023, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£358k
Award date
05 Dec 2023
Contract start
12 Dec 2023
Contract end
11 Dec 2026
Awarded to