Common CAD System

London Ambulance Service NHS TrustcontractFind a TenderRef ocds-h6vhtk-055bd3Procurement Act 2023pending
View buyer

Estimated value

Awarded value

£4.9m

Suppliers

1

Lots

1

1 awarded

Published

17 Nov 2025

Description

This is a UK-5 Transparency Notice, also know as Voluntary Ex Ante Transparency (VEAT) Notice, published to indicate that Yorkshire Ambulance Service NHS Trust (YAS) intends to award a contract for the provision of an integrated common Computer Aided Dispatch (CAD) solution to MIS Emergency Systems, using the Negotiated Procedure Without Prior Publication under Section 41 of the Procurement Act 2023. This contract will unify YAS’s existing 999 and 111 CAD systems into a single interoperable platform, with the option to include Patient Transport Services (PTS) at a later stage. The CAD system is critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services. At present, these service lines operate on three different CAD platforms: • 999: MIS Emergency Systems (via Softcat PLC) • 111: Advanced Business Software and Solutions Ltd (Adastra) • PTS: Cleric Computer Services To deliver on key operational, clinical, and digital transformation priorities, YAS is progressing toward a Common CAD strategy that enables full interoperability across its service lines. After comprehensive internal governance reviews, strategic planning sessions, and market assessments, it has been determined that MIS Emergency Systems is the only viable supplier capable of delivering this requirement within acceptable timeframes, risk thresholds, and financial parameters.

Scope

Reference
YAS 238 2024_25
Commercial tool
Standalone contract
Contract dates
01 Nov 2025 to 31 Oct 2030
Possible extension to 31 Oct 2032
CPV classifications
48321100
48517000
72000000

Submission & procedure

Procedure
Direct award

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£4.9m

Award date

Contract start

05 Jan 2026

Contract end

04 Jan 2031

Awarded to