Ministry of Justice (MoJ) HMCTS CCaaS Contract

Ministry of JusticecontractContracts FinderRef tender_373631/1426183SME suitablecomplete
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Estimated value

£1.3m

Awarded value

£6.3m

Awarded 07 Nov 2024

Suppliers

1

Lots

1

1 awarded

Published

18 Nov 2024

Deadline 01 Oct 2024

Description

The provision of Contact Centre as a Service (CCaaS) for HMCTS

Scope

Reference
tender_373631/1426183
Total value
£1,300,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2025 to 30 Mar 2028
CPV classifications
64220000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
01 Oct 2024, 1:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£6.3m

Award date

07 Nov 2024

Contract start

31 Mar 2025

Contract end

30 Mar 2028

Awarded to