DA1545
Estimated value
£19.5m
Awarded value
—
Suppliers
0
Lots
1
Published
08 Jul 2026
This is a preliminary market engagement notice
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Description
The Delivery Authority requires a Digital Services Engineering Partner (DSEP) to deliver integrated IT service management and engineering services over a five-year period. The provider will deliver core ITIL-aligned management capabilities, a business-hours service desk and on-site support (including Palace and QEII locations), limited out-of-hours incident triage, a core engineering team supported by scalable specialist resource, ServiceNow development, and project delivery on a time and materials basis, with scope to refine and expand requirements through ongoing market engagement.
Scope
- Reference
- Digital Services Engineering Partner
- Total value
- £19,500,000 excluding VAT£23,400,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 14 Apr 2027 to 14 Apr 2032
- Main category
- services
- CPV classifications
- 72000000
- Contract locations
- London, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)