Patient Advice and Support Service for NHS Scotland
Estimated value
£4.5m
Awarded value
—
Suppliers
0
Lots
1
Published
22 Feb 2022
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Description
The re-tender for the Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011. https://www.legislation.gov.uk/asp/2011/5/section/18 The Common Services Agency (more commonly known as National Services Scotland), acting through its division National Procurement, intends to conduct a procurement on behalf of the Scottish Government Health Directorates (SGHD) and the NHS in Scotland for the provision of the Patient Advice and Support Service (PASS).
Scope
- Reference
- NP79823
- Total value
- £4,500,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2023 to 31 Mar 2026
The Authority is entitled at its sole discretion to extend by up to a further two (2) periods of twelve (12) months.
- Main category
- services
- Contract locations
- Scotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Service Provision, Improvements and Innovation | 27% | quality | — |
| Staff Performance and Management | 17% | quality | — |
| Service Transition including co-ordination with existing Patient Advice and Support Service | 16% | quality | — |
| Monitoring, Evaluation and Reporting of Management Information | 10% | quality | — |
| — | 30% | price | — |