Talkative Enterprise Platform Licence - Direct Award via CCS RM6116
Durham County CouncilcontractContracts Finder ↗Ref 25-C016 / OPEN2025777SME suitableVCSE suitablecomplete
Estimated value
£27k
Awarded value
£27k
Awarded 14 May 2025
Suppliers
1
Lots
1
1 awarded
Published
05 Jun 2025
Deadline 14 May 2025
Description
Renewal of annual Talkative enterprise licence to allow Customer Service and frontline digital interactivity to continue for DCC customers. In order to ensure continuity with the existing infrastructure, a direct award via CCS has been identified as the preferred RtM.
Scope
- Reference
- 25-C016 / OPEN2025777
- Total value
- £26,699.55 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 21 May 2025 to 20 May 2026
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 14 May 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£27k
Award date
14 May 2025
Contract start
21 May 2025
Contract end
20 May 2026
Awarded to