CS6027 Family Support Service

London Borough of Tower HamletscontractFind a TenderRef ocds-h6vhtk-05d49fProcurement Act 2023SME suitablepending
View buyer

Estimated value

Awarded value

£257k

Awarded 04 Feb 2026

Suppliers

1

Lots

1

1 awarded

Published

04 Feb 2026

Description

Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children. The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.

Scope

Reference
CS6027 Family Support Service
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2028
Possible extension to 31 Mar 2030

The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible Contract Period of 48 months.

CPV classifications
85000000
Contract locations
London, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality60% - refer to ITT and supporting tender documentsquality60.00%
Price30% - refer to ITT and supporting tender documentsprice30.00%
Social Value10% - refer to ITT and supporting tender documentsquality10.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£257k

Award date

04 Feb 2026

Contract start

31 Mar 2026

Contract end

31 Mar 2028

Awarded to