CS6027 Family Support Service
Estimated value
—
Awarded value
£257k
Suppliers
1
Lots
1
Published
04 Feb 2026
Description
Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children. The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.
Scope
- Reference
- CS6027 Family Support Service
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2028Possible extension to 31 Mar 2030
The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible Contract Period of 48 months.
- CPV classifications
- 85000000
- Contract locations
- London, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60% - refer to ITT and supporting tender documents | quality | 60.00% |
| Price | 30% - refer to ITT and supporting tender documents | price | 30.00% |
| Social Value | 10% - refer to ITT and supporting tender documents | quality | 10.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£257k
Award date
04 Feb 2026
Contract start
31 Mar 2026
Contract end
31 Mar 2028