Tech Enabled Living Service
London Borough of HackneycontractFind a Tender ↗Ref ocds-h6vhtk-05ea07Procurement Act 2023Light-touch servicesSME suitableVCSE suitablepending
Estimated value
—
Awarded value
£5.5m
Awarded 12 Apr 2026
Suppliers
1
1 SME
Lots
1
1 awarded
Published
22 Apr 2026
Description
The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components. The contract will run for a maximum period of 3 years, with an option to extend for a further 1+1+1 years.
Scope
- Reference
- DN792068
- Commercial tool
- Standalone contract
- Contract dates
- 26 Aug 2026 to 26 Aug 2029Possible extension to 26 Aug 2031
Option to extend for a further 1+1 years.
- CPV classifications
- 85000000
- Contract locations
- Hackney and Newham, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 60.00% |
| Price | — | price | 40.00% |
Participation
Conditions suppliers must meet to bid.
Please refer to the Conditions of Participation in the ITT.
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£5.5m
Award date
12 Apr 2026
Contract start
26 Aug 2026
Contract end
26 Aug 2029
Awarded to