NoWcard Concessionary Travel System (Managed Service)
Estimated value
—
Awarded value
—
Suppliers
0
Lots
1
Published
07 May 2026
Description
NoWcard is a transport smart card pass, most commonly for the elderly or disabled, available for use in Cumberland, Westmorland & Furness, Lancashire County Council (LCC), Blackburn with Darwen and Blackpool administrative areas. It is administered by LCC on behalf of all NoWcard members with the smart card recording journey details and verifies eligibility for the concessionary travel. LCC wish to engage a managed service provider to supply and maintain an ITSO (Integrated Transport Smartcard Organisation) compliant NoWcard system, which is composed of the following components; 1. Asset Management System - Host Operator Processing System (AMS - HOPS) 2. ITSO Secure Application Module (ISAM) management 3. Cardholder and Card Management System (CMS) - English National Concessionary Travel Scheme (ENCTS) and Commercial Schemes 4. On-line application (web portal) - integration of ENCTS and existing commercial CMS 5. Print and Dispatch
Scope
- Reference
- JB/ICT/LCC/26/R1177
- Total value
- £1,200,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2026 to 30 Sept 2029Possible extension to 31 Mar 2034
The initial Contract period will be up to six (6) months for implementation and three (3) years for annual managed services. After such time the Authority may extend the Contract by any number of defined periods stipulated by the Authority pursuant to the Contract, provided that the total duration of the Contract Term does not exceed seven (7) years and six (6) months.
- Main category
- goods
- CPV classifications
- 48000000
- Contract locations
- North West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Commissioning Essential Criteria | Refer to paragraph 5.3 of the ITT for further details. This criteria is pass/fail. Tenderer confirms their solution can meet all essential criteria. The highest ranked Tenderer will be invited to evidence and demonstrate their solution meets each essential criteria. | quality | — |
| Compliance with statement of requirements | Refer to section 5.4 of the ITT for further details. This criteria is pass/fail. Tenderer confirms their solution can meet all "must have" (mandatory) requirements as detailed in Appendix B - Statement of Requirements, before Tender award. The highest ranked Tenderer will be invited to demonstrate their solution meet's all "must have" (mandatory) requirements prior to award. | quality | — |
| Quality and Technical Criteria | Refer to section 5.5 of the ITT for further details on the evaluation methodology and sub-criteria. This criteria is 60% of the total award criteria. | quality | — |
| Schedule of Pricing | Refer to section 5.6 of the ITT for further details on the evaluation methodology and sub-criteria. This criteria is 30% of the total award criteria. | cost | — |
| Social value | Refer to section 5.7 of the ITT for further details on the evaluation methodology and sub-criteria. This criteria is 10% of the total award criteria. | quality | — |
Participation
Conditions suppliers must meet to bid.
Refer to paragraph 5.2 (Stage 1: PSQ Selection Criteria) of the ITT for the legal and financial capacity conditions of participation.
Refer to paragraph 5.2 (Stage 1: PSQ Selection Criteria) of the ITT for the technical ability conditions of participation.
Submission & procedure
- Enquiry deadline
- 02 Jun 2026, 4:00 pm
- Submission deadline
- 12 Jun 2026, 10:00 am
- Submission address
- Tender documentation and submissions to be made via the Authority's e-tendering platform - https://www.lancashire.gov.uk/isupplier/
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure