Provision of welfare benefit, debt and housing advice services
Estimated value
—
Awarded value
—
Suppliers
4
Lots
4
Published
25 Jun 2025
Description
The Council wishes to establish a Contract for the provision of welfare benefit, debt and housing advice services.This contract is for independent third sector advice providers to deliver services relating primarily to welfare benefits, debt and housing advice to the citizens of Birmingham via face-to-face advice services. These services will likely be collocated with the Council within Community Library Hubs. There will be flexibility to deal with brief enquiries as well as to provide more detailed casework that delivers sustained improved financial and other outcomes for citizens.The services have been divided into 4 Lots: Lot 1 - Face-to-Face Advice and Area Leadership Role - NorthLot 2 - Face-to-Face Advice and Area Leadership Role - SouthLot 3 - Face-to-Face Advice and Area Leadership Role - EastLot 4 - Face-to-Face Advice and Area Leadership Role – West and Central
Scope
- Reference
- P0823_2024
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 75200000
- Contract locations
- West Midlands
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality and Social Value | 70% and 20% | quality | — |
| — | Price 10% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 4 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 4 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Face-to-Face Advice and Area Leadership Role - North | — | cancelled |
| 2 | Face-to-Face Advice and Area Leadership Role - South | — | cancelled |
| 3 | Face-to-Face Advice and Area Leadership Role - East | — | cancelled |
| 4 | Face-to-Face Advice and Area Leadership Role – West and Central | — | cancelled |