Out of Hours Call-Handling Services
BELIEVE HOUSING LIMITEDcontractFind a Tender ↗Ref ocds-h6vhtk-058ebeProcurement Act 2023SME suitablepending
Estimated value
—
Awarded value
£200k
Awarded 29 Jan 2026
Suppliers
1
Lots
1
1 awarded
Published
30 Jan 2026
Description
Out of Hours Call-Handling Services and support - seven days a week, 365 days a year, wrap-around service designed to respond to emergency reports that are received outside of normal office hours.
Scope
- Reference
- believe-2024 315
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2029Possible extension to 31 Mar 2031
Up to 12 months on up to 2 occasions
- CPV classifications
- 79512000
- Contract locations
- North East England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | Please refer to tender documents for full details of award criteria | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£200k
Award date
29 Jan 2026
Contract start
31 Mar 2026
Contract end
31 Mar 2029
Awarded to
OP
CH 02476859