Essentials 25 renewal
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
26 Jan 2026
Description
Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM. This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform.
Scope
- Reference
- LMU2025-1936
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
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| — | — | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from LONDON METROPOLITAN UNIVERSITY
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to EY Professional Services Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| CRM Support Contract 2025/26 | contract | — | 06 Nov 2025 |
| Support Contract 2025/26 | contract | — | 06 Nov 2025 |
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| CMS, WIMS 1.0 Dataverse & Cool Systems | contract | — | 26 Feb 2025 |
| CMS, WIMS 1.0 Dataverse & Cool Systems | contract | — | 26 Feb 2025 |
| Hazard perception training | contract | £190k | 19 Feb 2025 |
| Essentials 20 Support Agreement | contract | £15k | 18 Jul 2024 |
| RM6145 - Magnox Leadership Masterclass | contract | £40k | 07 Sept 2023 |
| Pythagoras CRM | contract | £55k | 30 Dec 2022 |