Hard Facilities Management 2

The purpose of this Agreement is to ensure that the proper elements and commitments are in place to provide consistent Hard Facilities Management to the Customer by the Supplier. The goal of this Agreement is to obtain mutual agreement for Hard Facilities Management provision between the Supplier and Custome. The objectives of this Agreement are to: • Provide clear reference to service ownership, accountability, roles and/or responsibilities. • Present a clear, concise and measurable description of service provision to the customer