Real Time Passenger Information System
Estimated value
£10.0m
Awarded value
—
Suppliers
0
Lots
1
Published
29 Jun 2026
Description
The Authority requires a single Contractor to provide Real Time Passenger Information (RTPI) Software and Equipment across Essex, through delivering the following requirements: 1. The Contractor must provide RTPI Software, used across existing and new RTPI Equipment and other locations 2. The Contractor must provide maintenance of RTPI Equipment as required to maintain functionality of the Authority's RTPI Estate 3. The Contractor must provide, install and manage any new or replacement RTPI Equipment purchased by the Authority. The initial term for this Contract is from the date of Contract Signature, through to the 30th of June 2034. This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority. The purpose of this Contract is to continue and improve access to real time passenger information across Essex, with the aim of increasing the number of people travelling by bus. A strong public transport network helps enable access to jobs, education, shops and health services, and provides an alternative to car travel.
Scope
- Reference
- PL0078
- Total value
- £10,000,000 excluding VAT£12,000,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 17 Sept 2026 to 30 Jun 2034Possible extension to 30 Jun 2039
This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority.
- Main category
- services
- CPV classifications
- 4881300051300000
- Contract locations
- East of England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pricing Matrix | Bidders are required to complete a Pricing Matrix, which includes several pricing elements that sum together to an estimate Total Contract Price, for the purposes of evaluation. The pricing elements evaluated in the spreadsheet include: 1. A Bill of Quantities, where Bidders provide a price per item, that is multiplied with the estimate quantity the Authority will require 2. A Mobilisation Price 3. An annual price for the Prediction Engine 4. A monthly price for the maintenance and management of displays, scalable dependant on the number of displays under this Contract 5. The price for Additional Ad-Hoc Services 6. The optional submission of a Minimum Income Guarantee payable to the Authority, if the Contractor has proposed the commercialisation of some of the Authority's displays | price | 60.00% |
| Data Accuracy and Systems Plan | — | quality | 10.00% |
| Resident Usability and Accessibility Plan | — | quality | 10.00% |
| Innovation Plan | — | quality | 5.00% |
| Maintenance and Repair Plan | — | quality | 5.00% |
| Sustainability and Disposal Plan | — | quality | 5.00% |
| Social Value Plan | — | quality | 5.00% |
Participation
Conditions suppliers must meet to bid.
1) Financial Capacity: Insurance - Bidders are required to already have or be willing to obtain prior to contract award the following insurances: Employer's Liability Insurance of £5 million; Public Liability Insurance of £5 million; Professional Indemnity Insurance of £500,000. 2) Legal Capacity: Modern Slavery Act 2015 compliance - Bidders are required to self-declare if they are a commercial organisation subject to the Act requirements, and where they are, Bidders shall self-declare that they fully comply with these requirements. 3) Legal Capacity: Discrimination Legislation - Bidders are required to confirm that a finding of unlawful discrimination has not been made against your organisation in the last three years, either by an Employment Tribunal, an Employment Appeal Tribunal, or any other comparable bodies; or had a complaint submitted against them by the Equality and Human Rights Commission. Where Bidders have had such a finding against them, they will need to provide evidence to the Authority's satisfaction that they have taken sufficient remedial action to prevent the risk of similar unlawful discrimination recurring. 4) Legal Capacity: Environmental Management Legislation - Bidders are required to confirm that they have not been convicted of breaching environmental legislation, or had any notice served upon it, in the last three years by an environmental regulator, local authority or other Authority. Where Bidders have self-declared they have previously breached this legislation or had notice served upon it, Bidders will need to provide evidence to the Authority's satisfaction that they have taken sufficient remedial action to prevent the risk of similar environmental management legislation recurring. 5) Legal Capacity: Health and Safety Policy - Bidders are required to self-certify that their organisation has a Health and Safety Policy that complies with current legislative requirements. 6) Legal Capacity: Health and Safety Enforcement/Remedial Orders - Bidders are required to self-declare if any of their Directors or Executive Officers have been in receipt of enforcement/remedial orders in relation to the Health and Safety Executive (or equivalent body) in the last 3 years. Where the Bidder declares they have been in receipt of such, they are required to provide evidence to demonstrate that the Bidder has taken remedial action to prevent the risk of breaching this legislation recurring. 7) Legal Capacity: Monitoring Subcontractor Legislative Compliance - Bidders shall confirm if they do or do not intend to use subcontractors to deliver this Service. Where Bidders intend to use subcontractors, they are required to confirm their organisation has processes in place to monitor whether subcontractors have been in receipt of any of the above legislative breaches. 8) Legal Capacity: Data Protection Legislation - Bidders are required to complete the Authority's Data Protection Compliance Questionnaire. To participate in this tender, Bidders must have a response to this questionnaire categorised as 'Satisfactory'. 9) Legal Capacity - Bidders are required to self-declare if their organisation or any other Parties they are relying on as a Connected Person or an Associated Person is constituted or organised under the law of Russia or Belarus, or whose individual information states Russia or Belarus as the place of residency. The Authority may exclude such bids, unless the relevant person/organisation is registered in the UK or in a country the UK has a relevant international agreement with for reciprocal rights of access to public procurement; and/or the relevant person/organisation has significant business operations in the UK or in a country the UK has a relevant international agreement with for reciprocal rights of access to public procurement.
1) E-Procurement - Bidders are required to confirm that their organisation can fully meet the Authority's requirements for receiving electronic orders and submitting e-mailled invoices. 2) Relevant Experience - Bidders are required to provide details of up to three contracts from the past three years, to demonstrate that they have suitable relevant experience delivering similar services. For each contract, the Bidder is required to name the customer organisation, the contract dates and value, and describe the services they delivered under the contract. 3) Organisation Management Structure - Bidders are required to submit a description of their organisation's management structure, which will need to demonstrate an appropriate management structure with enough suitably qualified staff, which has successfully co-ordinated the delivery of similar services, to the Authority's satisfaction. 4) Resourcing and Systems Plan - Bidders are required to provide a Resourcing and Systems Plan, describing the physical infrastructure, staffing and organisational resources, and functional and technological resources your organisation draws on to deliver similar requirements. This is to provide the Authority with confidence that the Bidder has the appropriate resources available to deliver the Services. 5) Healthy supply chains - where Bidders intend to subcontract a proportion of the Contract, they are required to describe how they have ensured supply chain performance and ensured prompt payment.
Submission & procedure
- Enquiry deadline
- 31 Jul 2026, 10:59 pm
- Submission deadline
- 07 Aug 2026, 2:00 pm
- Submission address
- https://open-uk.org/opportunities/overview/public/01759344-9e33-400b-8eda-29cb78e8a4d3 This tender can be found on https://open-uk.org/opportunities, under the project name PL0078 Real Time Passenger Information Installation and System, or the opportunity number #OPEN2026952. ↗
- Electronic submission
- Yes
- Procedure
- Open procedure