Contact Centre 2026
Estimated value
—
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
03 Jul 2026
Description
Cloud-based contact centre
Scope
- Reference
- OCC000919
- Commercial tool
- Standalone contract
- Contract dates
- 24 May 2026 to 24 May 2029Possible extension to 24 May 2031
2 optional extensions, each for 1 year.
- CPV classifications
- 325430003255120079512000
- Contract locations
- Oxfordshire, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | Quality Response 50% Social Value Response 10% Price 40% | price | — |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
—
Awarded to