Patient Advice and Support Service for NHS Scotland
Estimated value
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services
Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
19 Dec 2022
Description
Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011 (asp 5).
Scope
- Reference
- NP79823
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2023 to 31 Mar 2026
The Authority is entitled at its sole discretion to extend by up to a further two (2) periods of twelve (12) months.
- Main category
- services
- Contract locations
- Scotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Service Provision, Improvements and Innovation | 27 | quality | — |
| Staff Performance and Management | 17 | quality | — |
| Service Transition including co-ordination with existing Patient Advice and Support Service | 16 | quality | — |
| Monitoring, Evaluation and Reporting of Management Information | 10 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to