Education Systems Portfolio

Norfolk County CouncilcontractFind a TenderRef ocds-h6vhtk-04edf9Procurement Act 2023SME suitablepending
View buyer

Estimated value

Awarded value

£2.9m

Awarded 04 Feb 2026

Suppliers

1

Lots

1

1 awarded

Published

04 Feb 2026

Description

Norfolk County Council is provisionally awarding a contract to purchase a software system that covers the end-to-end processes in its Children's Services Department. This contract also includes support and maintenance for the system and professional services for implementation and ongoing requirements.

Scope

Reference
NCCT42930
Commercial tool
Standalone contract
Contract dates
20 Nov 2025 to 31 Jul 2033

This contract is for an initial term of 7 years plus an additional 5 years plus a further 5 years at the Council's discretion. The start date is the go live date of the system and support and maintenance. The estimate value in this notice is for the full 17 years of the contract not including VAT or indexation.

CPV classifications
72000000
48000000
48100000
48311000
48330000
48482000
48517000
48600000
72250000
72253000
72261000
72212517
Contract locations
Norwich and East Norfolk, United Kingdom
North and West Norfolk, United Kingdom
East of England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Simple descriptionQuality is 70% and price is 30%. The quality criteria are 1. Security ( pass/fail) 2. Non functional requirements ( pass/fail) 3. Product (3%) 4. Implementation (4%) 5. Training (1%) 6. Common Functionality (5%) 7. Case management ( 4%) 8.System integration and import/export and extraction of data (4%) 9. Creating and managing cohorts (2%) 10.Early years, childhood and family service (3%) 11.Place planning, Admissions, Transfers, Free school meals and fair access, Home to school transport (3%) 12. SEND planning and provision (5%) 13. Education inclusion (3%) 14. Post 16 (1%) 15. Education funding (2%). 16. Reporting - technical architecture ( 2%) 17. Reporting and analytics (2%) 18. Support (2%) 19. Portals (5%) 20. Configuration (3%) 21 Social Value (1%).price

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£2.9m

Award date

04 Feb 2026

Contract start

20 Feb 2026

Contract end

30 Aug 2033

Awarded to
AU