RBGKEW1530 - Catering Services Wakehurst
Estimated value
£17.0m
Awarded value
—
Suppliers
0
Lots
1
Published
06 Mar 2026
Description
Royal Botanic Gardens, Kew is seeking Tenders for the provision of our Day Visitor Catering at Wakehurst which comprises the operation of three fixed catering outlets, namely Seeds Café, Stables Kitchen and Stables Pantry, together with provision of mobile catering within the grounds of Wakehurst. The contract will operate on a fully commercial concession basis wherein the appointed Caterer shall pay a percentage of sales turnover to the Client by way of a turnover-based commission supported by a fixed annual minimum guaranteed sum For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Sussex%2C:-Catering-services./235877HBC5 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/235877HBC5
Scope
- Reference
- RBGKEW1530
- Total value
- £17,000,000 excluding VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Nov 2026 to 31 Oct 2033Possible extension to 31 Oct 2036
Contract term 7 years with potential extensions up to 3 years
- Main category
- services
- CPV classifications
- 55520000
- Contract locations
- South East England, United KingdomSouth East England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Visitor offer design & inclusivity | Points = 145 | quality | — |
| Quality assurance & consistency | Points = 80 | quality | — |
| Peak Demand and Flow Management | Points = 55 | quality | — |
| Operating Model and Staffing | Points = 70 | quality | — |
| Business continuity & Experience | Points = 45 | quality | — |
| Relevant Experience | Points = 65 | quality | — |
| Environmental Sustainability | Points = 60 | quality | — |
| Social Value Delivery | Points = 40 | quality | — |
| Measurement & Improvement | Points = 30 | quality | — |
| Governance & Performance | Points = 65 | quality | — |
| Partnership Working | Points = 45 | quality | — |
| Minimum Guaranteed Return | Points = 90 | price | — |
| Concession | Points = 160 | price | — |
| Capital Investment | Points = 50 | price | — |
Submission & procedure
- Submission deadline
- 05 May 2026, 11:00 am
- Submission address
- https://www.delta-esourcing.com/tenders/UK-Sussex%2C:-Catering-services./235877HBC5 ↗
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure