Legal Case Management System (LCMS)

London Borough of SouthwarkcontractFind a TenderRef ocds-h6vhtk-066f81Procurement Act 2023SME suitableactive

Estimated value

£740k

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

07 Jul 2026

Description

The successful supplier will be required to deliver the Authority's Legal Case Management System (LCMS). The scope may include, but is not limited to, the following areas: - the procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department; - a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates; - this platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders.

Scope

Reference
DN810490
Total value
£740,000 excluding VAT
£888,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
30 Jun 2027 to 30 Jun 2031
Possible extension to 30 Jun 2035

The contract may be extended by up to 4 years (two 2 year extensions).

Main category
services
CPV classifications
72000000
79130000
48000000
Contract locations
Lewisham and Southwark, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
QualityQuality (60%), including Technical and Functional 50% and Implementation and Delivery 10%quality60.00%
Priceprice35.00%
Social ValueA Social Value Submission Sheet containing Southwark Council social value measures will be completed as part of the tender submission.quality5.00%

Participation

Conditions suppliers must meet to bid.

As set out in the PSQ documentation. Financial Standing is Pass/Fail; to achieve an overall pass in the financial assessment, you will need to demonstrate the following: - Turnover of £260,000 or more - A credit score and credit rating of 60 or higher, as assessed under Moody's Financial Analysis Made Easy (FAME) system achievement of these thresholds will be reviewed in the wider context of a Supplier’s full PSQ response and evaluation

As set out in the PSQ documentation.

The criteria are set out in the Procurement Specific Questionnaire (PSQ) which is accompanied by a PSQ Supplier Selection Guidance document. Amongst other things the supplier should have a turnover in excess of £260k.

Submission & procedure

Enquiry deadline
16 Jul 2026, 11:00 pm
Submission address
Both the completed PSQ submission and, for the shortlisted suppliers the tender submissions, must be made via the Proactis eprocurement system: https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=976aec8d-8523-f111-813c-005056b64545 No other means of delivery is acceptable.
Electronic submission
Yes
Procedure
Competitive flexible procedure