Input and Output Communications
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
Published
03 Oct 2023
Description
HMRC was looking to appoint a supplier to deliver, under a single contract, a trusted service for continuity of current communication services as well as to support our vision for innovative solutions to assist with our digital transformation. Through this opportunity, HMRC was looking for a supplier(s) who have capabilities to enable the effective and efficient management, and deliver of both inbound and outbound communications, designed to support HMRC and its customers with the collection Show less description of tax and administering of benefits and support of customs operations.
Scope
- Reference
- CW89508
- Commercial tool
- Standalone contract
- Contract dates
After the possible extension of 24 months.
- Main category
- services
- CPV classifications
- 22000000642121006421230079999100
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Merit | 60 | quality | — |
| Social Value | 10 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
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Contract start
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Contract end
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