Contact Centre Support
Estimated value
£65k
Awarded value
£65k
Awarded 03 Apr 2025
Suppliers
1
Lots
1
1 awarded
Published
24 Jun 2025
Deadline 28 Feb 2025
Description
The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours
Scope
- Reference
- COV - 22000
- Total value
- £65,125 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2025 to 30 Mar 2026
- CPV classifications
- 48200000 72700000 72800000
Submission & procedure
- Submission deadline
- 28 Feb 2025, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£65k
Award date
03 Apr 2025
Contract start
31 Mar 2025
Contract end
30 Mar 2026
Awarded to