Customer Relationship Management (CRM) Programme – System Implementation and Support Partner
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
31 Jan 2022
Description
An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordance with the Public Contracts Regulations 2015 (as amended) and will use the Competitive Dialogue (CD) award procedure. Details of this process can be found in the EHTX Descriptive Document - CRM Competative Dialogue which has been uploaded for this opportunity.
Scope
- Reference
- P/REF EH 00001706
- Commercial tool
- Standalone contract
- Contract dates
- 04 Jan 2022 to 03 Feb 2027
5 year extension after 5th year
- Main category
- services
- CPV classifications
- 72212445
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
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|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Competitive dialogue
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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