Facilities Management Services Opportunity
Estimated value
£49.2m
Awarded value
—
Suppliers
0
Lots
2
Published
10 Oct 2025
Description
Places for London Limited, a wholly owned subsidiary of Transport for London (TfL) is commencing a procurement process to appoint a supplier(s) to deliver Hard and Soft Facilities Management (FM) services across its estate. FM services will be procured by using a lotting strategy approach, Lot 1 Soft FM services and Lot 2 Hard FM services. The Hard FM Services are described in the procurement documents and cover a broad range of services including building maintenance, fire safety, electrical, door entry and drain maintenance. The Soft FM services are described in the procurement documents and cover a broad range of services including cleaning, waste management and pest control. The contract will be for 5 years and 6 months with an option to extend for a further 2 x 1 year extensions.
Scope
- Reference
- 00071 Places
- Total value
- £49,160,000 excluding VAT£58,992,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2027 to 01 Aug 2032Possible extension to 01 Aug 2034
The contract(s) will be for 5 years and 6 months with an option to extend for a further two, one year extensions.
- Main category
- services
- CPV classifications
- 9090000044521110452324524531000050700000
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | — | quality | 50.00% |
| Commercial | — | price | 40.00% |
| Social Value | — | quality | 10.00% |
Submission & procedure
- Enquiry deadline
- 03 Nov 2025, 2:00 pm
- Submission deadline
- 24 Nov 2025, 2:00 pm
- Submission address
- The sourcing event will be managed using the e-procurement platform, SAP Ariba Business Network. In order to receive access to the sourcing documents and participate in the first stage of the procurement process (PSQ), applicants must be registered on SAP Ariba Network. Applicants are required to respond to all sections of the PSQ and must submit responses in accordance with the instructions and response deadline stated. Each response must be submitted electronically via the SAP Ariba portal. Instructions for accessing SAP Ariba Business Network and the procurement documents: To access the event documents on SAP Ariba Network, potential applicants should: • Step 1: Visit the SAP Ariba Business Network platform using the following link: https://service.ariba.com/Supplier.aw • Step 2: If new to SAP Ariba Business Network, click 'Register Now' and create a standard SAP Ariba account by providing the requested company and administrator information and providing a password which contains a capital letter, a number and a special character; or If already an account holder on SAP Ariba Business Network, log in using your log in details. Those who are already registered as a TfL Supplier on SAP Ariba Business Network, will still need to follow Step 5 below in order to be added as a participant. Please note, if new to SAP Ariba Network, the SAP Ariba platform may ask you to review and check for duplicate accounts that others in your business may have set up previously. If there are duplicate accounts, either contact the relevant account administrator using the SAP Ariba Network functionality or if you require a separate account for access to TfL procurements then please select 'back' and select 'continue account creation'. Step 3: Confirm your email address once the confirmation email has been sent. Step 4: Confirm in the SAP Ariba Network platform what type of goods/services you supply. Step 5: Send an email to PlacesFMopportunity@tfl.gov.uk with the information from Steps 2 to 4 including your Business Network ID (ANID) and the respondent's company name, username and administrator email. Step 6: Use the unique link in the invitation email to access SAP Ariba. Step 7: The link will navigate to Ariba Business Network and prompt you to enter your login credentials, use the one you have created or the existing Ariba Network username and password. Step 8: When you have access to the Proposals and Questionnaires dashboard page on SAP Ariba, click on the 'Intend to Participate' button icon in order to fully register against the contract opportunity. Step 9: In the main menu bar at the left of the website click the 'All Content' to see all documentation. Prospective respondents must follow the instructions in the PSQ when completing and submitting a response to the PSQ. Supplier Registration on SAP Ariba Business Network Help Page: https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/ddd75910f67b4212b1c83f9d68cd2f01/de32f3eaf0181014be26e0d2a68be9ef.html. If you have any queries regarding your registration, please email: Ariba_Supplier_Enablement@tfl.gov.uk
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Soft FM | £10.4m | active |
| 2 | Hard FM | £38.8m | active |