PS.

Contact Centre as a Service Solution and Mobile App

CHESHIRE EAST COUNCILcontractFind a Tender ↗Ref ocds-h6vhtk-0497c232014L0024active

Estimated value

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goods

Awarded value

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Suppliers

1

Lots

1

1 awarded

Published

28 Jan 2026

Description

Contract for the provision of network services a supplier that can support and maintain the existing NICE product - CXOne telephony system. To secure Infrastructure solutions to ensure that our business connectivity is always available, prioritises user experience and application performance with Managed services to ensure that solutions are optimised, monitored and developed across our organisation and provide an ongoing consultative engagement. This contract is awarded under the Crown Commercial Service - Network Services 3 RM6116 Lot 4C - Contact Centre Solutions.

Scope

Reference
C2546
Commercial tool
Standalone contract
Main category
goods
CPV classifications
48000000
Contract locations
North West England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
——price—

Submission & procedure

Procedure
Restricted procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

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Award date

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Contract start

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Contract end

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Awarded to
4T
4Net Technologies Ltd
CH 05448638