PS.

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

WEST MIDLANDS TRAINS LIMITEDcontractFind a Tender ↗Ref ocds-h6vhtk-05a9bc32014L0025active

Estimated value

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goods

Awarded value

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Suppliers

1

1 SME

Lots

1

1 awarded

Published

07 Oct 2025

Description

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations. A 12 month direct award for the extension of services till 30th September 2026 will enable continuous access to the customer information systems and avoid disruption,

Scope

Reference
ocds-h6vhtk-05a9bc
Commercial tool
Standalone contract
Main category
goods
CPV classifications
48500000
Contract locations
West Midlands

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

—

Award date

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Contract start

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Contract end

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Awarded to
BC
Blackbox Company (UK) Ltd
CH 2024/S 000-005908
SME