Market Sounding Exercise: Healthwatch

Leeds City Council is looking into a potential procurement option to put in place future contractual arrangements for suitably qualified and experienced organisations to deliver local Healthwatch services in Leeds. The Healthwatch service in Leeds helps people get the best out of their local health and social care services; whether it's improving them today or helping to shape them for tomorrow. The Health and Care Act gives Healthwatch the right to scrutinise the system and challenge health and care organisations to ensure they engage with local communities and meet their needs. Local Healthwatch have a dual role in holding to account, acting as a 'Critical Friend' both of which require building and maintaining relationships and developing effective behaviours