Research into the Package Travel and Linked Travel Arrangements Regulations 2018 (PTRs)

The requirement is for raw data and a report (20-50 pages) that meet Department of Business and Trade (DBT) publishing and accessibility guidelines and a final verbal presentation with slide-deck.  This project will fill evidence gaps that have emerged from the Impact Assessment (IA) and from discussions of policy options. The aim is to conduct consumer journey research, ideally a consumer experiment combined with interviews/ semi-structured questionnaire, or user research combined with qualitative methods. We wish to assess how much consumers value the protections that currently are provided and the degree to which reform would alter market behaviour