Domestic Abuse Services for Victims and Survivors 2026-2033

Hampshire County CouncilcontractFind a TenderRef ocds-h6vhtk-050ecbProcurement Act 2023Light-touch servicesactive
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Estimated value

Awarded value

£36.0m

Awarded 06 Jul 2025

Suppliers

1

Lots

3

1 awarded

Published

18 Jul 2025

Description

Domestic abuse has significant and devastating impacts on the health and wellbeing of victims, survivors and their families. It is a widespread crime that includes violence, controlling or coercive behaviour, economic abuse, psychological or emotional abuse. It is estimated that in the last year, more than 52,000 people over the age of 16 and 43,000 children and young people were subjected to domestic abuse in Hampshire. Hampshire County Council commissions specialist domestic abuse services in line with its duties under the Domestic Abuse Act 2021. Under the Act, the Council must ensure that specialist domestic abuse support is available to victims and survivors of domestic abuse and their children in safe accommodation. Safe accommodation is a term that is used to cover: • refuges - single sex accommodation, generally women-only which is usually shared accommodation in a single premises; • sanctuary schemes - enhanced security measures to enable victims and survivors of abuse to remain safely in their own homes; and • dispersed accommodation - self-contained accommodation which is accessible to a more diverse population than refuges. The contract start date includes a mobilisation period from the 1st August 2025 until the 31st March 2026 with an Operational Service Commencement date of the 1st April 2026. The potential maximum value for the contract is given in section 1.1 of this ITT. The initial funding for the 3 lots for the full term including extensions is: • Lot 1 - £12,670,000 • Lot 2 - £14,700,000 • Lot 3 - £1,365,000 The Authority may receive additional funding relating to Domestic Abuse Services, throughout the life of the contract, and will be seeking to use any additional funding with the contracted service providers. The Authority also requires the successful provider/s to proactively seek additional funding opportunities that can also be used to enhance the service. Sources for additional funding include but are not limited to: • Home Office • Central Government • Local Government (e.g. Children’s Services etc.) • Clinical Commissioning Groups • Ministry of Justice • Ministry of Housing • NHS • Office of Police & Crime Commissioner • Hampshire Constabulary In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in 1.1. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from these funding opportunities. TUPE may apply to these services. Suppliers should see the additional details regarding TUPE in Annex 6 and ensure they comply with the instructions in that document to ensure that they submit a valid tender. • Lot 1 is an accommodation based lot. Where landlords have indicated to the Council that they are willing to make properties available to the successful tenderer, tenderers can contact the Council via the correspondence function of intend and the Council will share this information.

Scope

Reference
AS24582
Commercial tool
Standalone contract
Contract dates
31 Jul 2025 to 30 Mar 2029
Possible extension to 31 Mar 2033

The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

CPV classifications
85300000
Contract locations
South East England, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality criterion 1Overarching Question - Safeguardingquality7.50%
Quality criterion 2Overarching Question - Trauma Informed Approachquality7.50%
Quality criterion 3Overarching Question - Authentic Voicequality7.50%
Quality criterion 4Overarching Question - Domestic Abuse Related Deaths and Serious Incidentsquality7.50%
Quality criterion 5Staffing and Recruitmentquality12.00%
Quality criterion 6Service Delivery - Propertiesquality12.00%
Quality criterion 7Service Delivery - Support Within Refuge and Dispersed Accommodationquality12.00%
Quality criterion 8Service Delivery - Domestic Abuse and Housing Advocacy and Flexible Fundingquality12.00%
Quality criterion 9Service Delivery - Sanctuary Schemequality12.00%
Quality criterion 10Service Delivery - Case Studyquality10.00%
Quality criterion 5Staff Structure and Trainingquality10.00%
Quality criterion 6Single Point of Access and Referral Pathwaysquality10.00%
Quality criterion 7Service Delivery - Community Servicesquality10.00%
Quality criterion 8Service Delivery - Health Settingsquality10.00%
Quality criterion 9Service Delivery - Counsellingquality10.00%
Quality criterion 10Service Delivery - CAPVA (child and adolescent against parent violence and abuse) and Young People in Abusive Relationshipsquality10.00%
Quality criterion 11Service Delivery - Case Studyquality10.00%
Quality criterion 5Service Delivery - Workforce Development and Trainingquality17.50%
Quality criterion 6Service Delivery - Development of the capacity and capability of community and 'by and for' services to support victims/survivors of domestic abusequality17.50%
Quality criterion 7Service Delivery - Prevention and early interventions with 11-25-year-old students in education settingsquality17.50%
Quality criterion 8Service Delivery - Domestic Abuse Champions in commercial, statutory, voluntary and faith sector organisationsquality17.50%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£36.0m

Award date

06 Jul 2025

Contract start

31 Mar 2026

Contract end

30 Mar 2029

Awarded to

Lots · 3 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Domestic Abuse Support in Safe Accommodation Services£15.8mcomplete
2Domestic Abuse Support in Community and Health Settings£18.4mcomplete
3Workforce Development and Innovation£1.8mcomplete