Domestic Abuse Services for Victims and Survivors 2026-2033
Estimated value
—
Awarded value
£36.0m
Suppliers
1
Lots
3
Published
18 Jul 2025
Description
Domestic abuse has significant and devastating impacts on the health and wellbeing of victims, survivors and their families. It is a widespread crime that includes violence, controlling or coercive behaviour, economic abuse, psychological or emotional abuse. It is estimated that in the last year, more than 52,000 people over the age of 16 and 43,000 children and young people were subjected to domestic abuse in Hampshire. Hampshire County Council commissions specialist domestic abuse services in line with its duties under the Domestic Abuse Act 2021. Under the Act, the Council must ensure that specialist domestic abuse support is available to victims and survivors of domestic abuse and their children in safe accommodation. Safe accommodation is a term that is used to cover: • refuges - single sex accommodation, generally women-only which is usually shared accommodation in a single premises; • sanctuary schemes - enhanced security measures to enable victims and survivors of abuse to remain safely in their own homes; and • dispersed accommodation - self-contained accommodation which is accessible to a more diverse population than refuges. The contract start date includes a mobilisation period from the 1st August 2025 until the 31st March 2026 with an Operational Service Commencement date of the 1st April 2026. The potential maximum value for the contract is given in section 1.1 of this ITT. The initial funding for the 3 lots for the full term including extensions is: • Lot 1 - £12,670,000 • Lot 2 - £14,700,000 • Lot 3 - £1,365,000 The Authority may receive additional funding relating to Domestic Abuse Services, throughout the life of the contract, and will be seeking to use any additional funding with the contracted service providers. The Authority also requires the successful provider/s to proactively seek additional funding opportunities that can also be used to enhance the service. Sources for additional funding include but are not limited to: • Home Office • Central Government • Local Government (e.g. Children’s Services etc.) • Clinical Commissioning Groups • Ministry of Justice • Ministry of Housing • NHS • Office of Police & Crime Commissioner • Hampshire Constabulary In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in 1.1. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from these funding opportunities. TUPE may apply to these services. Suppliers should see the additional details regarding TUPE in Annex 6 and ensure they comply with the instructions in that document to ensure that they submit a valid tender. • Lot 1 is an accommodation based lot. Where landlords have indicated to the Council that they are willing to make properties available to the successful tenderer, tenderers can contact the Council via the correspondence function of intend and the Council will share this information.
Scope
- Reference
- AS24582
- Commercial tool
- Standalone contract
- Contract dates
- 31 Jul 2025 to 30 Mar 2029Possible extension to 31 Mar 2033
The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.
- CPV classifications
- 85300000
- Contract locations
- South East England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality criterion 1 | Overarching Question - Safeguarding | quality | 7.50% |
| Quality criterion 2 | Overarching Question - Trauma Informed Approach | quality | 7.50% |
| Quality criterion 3 | Overarching Question - Authentic Voice | quality | 7.50% |
| Quality criterion 4 | Overarching Question - Domestic Abuse Related Deaths and Serious Incidents | quality | 7.50% |
| Quality criterion 5 | Staffing and Recruitment | quality | 12.00% |
| Quality criterion 6 | Service Delivery - Properties | quality | 12.00% |
| Quality criterion 7 | Service Delivery - Support Within Refuge and Dispersed Accommodation | quality | 12.00% |
| Quality criterion 8 | Service Delivery - Domestic Abuse and Housing Advocacy and Flexible Funding | quality | 12.00% |
| Quality criterion 9 | Service Delivery - Sanctuary Scheme | quality | 12.00% |
| Quality criterion 10 | Service Delivery - Case Study | quality | 10.00% |
| Quality criterion 5 | Staff Structure and Training | quality | 10.00% |
| Quality criterion 6 | Single Point of Access and Referral Pathways | quality | 10.00% |
| Quality criterion 7 | Service Delivery - Community Services | quality | 10.00% |
| Quality criterion 8 | Service Delivery - Health Settings | quality | 10.00% |
| Quality criterion 9 | Service Delivery - Counselling | quality | 10.00% |
| Quality criterion 10 | Service Delivery - CAPVA (child and adolescent against parent violence and abuse) and Young People in Abusive Relationships | quality | 10.00% |
| Quality criterion 11 | Service Delivery - Case Study | quality | 10.00% |
| Quality criterion 5 | Service Delivery - Workforce Development and Training | quality | 17.50% |
| Quality criterion 6 | Service Delivery - Development of the capacity and capability of community and 'by and for' services to support victims/survivors of domestic abuse | quality | 17.50% |
| Quality criterion 7 | Service Delivery - Prevention and early interventions with 11-25-year-old students in education settings | quality | 17.50% |
| Quality criterion 8 | Service Delivery - Domestic Abuse Champions in commercial, statutory, voluntary and faith sector organisations | quality | 17.50% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£36.0m
Award date
06 Jul 2025
Contract start
31 Mar 2026
Contract end
30 Mar 2029
Lots · 3 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Domestic Abuse Support in Safe Accommodation Services | £15.8m | complete |
| 2 | Domestic Abuse Support in Community and Health Settings | £18.4m | complete |
| 3 | Workforce Development and Innovation | £1.8m | complete |