Procurement for the provision of Emergency Department & Well Being Home Service
Estimated value
—
Awarded value
£1.6m
Suppliers
2
Lots
3
Published
17 Feb 2026
Description
NHS Wales Shared Services Partnership (NWSSP), hosted by Velindre University NHS Trust, acting on behalf of all NHS Wales Health Boards and Trusts, hereby gives notice of its intention to award a contract following a procurement process conducted in accordance with the Procurement Act 2023. Following the conclusion of the evaluation process, NWSSP intends to award a contract to Delta wellbeing for the: Provision of Emergency Department & Well Being Home Safe Service. The contract will support Cardiff & Vale UHB and Hywel Dda UHB Emergency Departments to assist frail, elderly and vulnerable patients as well as resettling people into their homes and if needed putting them in contact with the relevant support services .The contract will have an initial term of 12 months, commencing 1 April 2026 to 31 March 2027, with options to extend for up to four additional periods of one year each, giving a potential maximum duration of 5 years to 31 March 2031.In accordance with procurement regulations, an 8 working day standstill period will now commence. During this period, no contract will be entered into. This standstill period allows for any representations or challenges to be made before the contract is formally awarded.
Scope
- Reference
- project_61018
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2027Possible extension to 31 Mar 2031
There is an option to extend the Initial Term of the Contract as follows: - Extension 1 – 1st April 2027 – 31st March 2028 - Extension 2 – 1st April 2028 – 31st March 2029 - Extension 3 – 1st April 2029 – 31st March 2030 - Extension 4 – 1st April 2030 – 31st March 2031
- CPV classifications
- 85312400
- Contract locations
- Wales, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Commercial | 60% | cost | — |
| Technical | 40% | quality | — |
| Commercial | 60% | quality | — |
| Technical | 40% | price | — |
| Price | 40% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 3 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£809k
Award date
20 Jan 2026
Contract start
31 Mar 2026
Contract end
31 Mar 2027
Lots · 3 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Cardiff and Vale University Heath Board (University Hospital Wales) | £980k | complete |
| 2 | Hywel Dda University Health Board - Glangwili General Hospital | £950k | complete |
| 3 | Swansea Bay University Health Board - Morriston Hospital | £497k | complete |
Award 1· 1 supplier
Awarded 20 Jan 2026 · Contract period 31 Mar 2026 — 31 Mar 2027
Award 2· 1 supplier
Awarded 20 Jan 2026 · Contract period 31 Mar 2026 — 31 Mar 2027
Award 3· 0 suppliers
Awarded —
Total lots
3
Awarded
3
Estimated total
£2.4m
Awarded total
£1.6m
Cardiff and Vale University Heath Board (University Hospital Wales)
Start
31 Mar 2026
End
31 Mar 2027
Estimated
£980k
CPV
Hywel Dda University Health Board - Glangwili General Hospital
Start
31 Mar 2026
End
31 Mar 2027
Estimated
£950k
CPV
Swansea Bay University Health Board - Morriston Hospital
Start
31 Mar 2026
End
31 Mar 2027
Estimated
£497k
CPV
Other contracts from Hywel Dda University Health Board
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Delta Wellbeing Ltd· 1
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Out of Hours Call Handling | contract | — | 04 Jun 2026 |