omnichannel contact centre solution for Oxfordshire County Council

Oxfordshire County CouncilcontractContracts FinderRef OXFS001-DN743872-15166146SME suitablecomplete
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Estimated value

£657k

Awarded value

£657k

Awarded 22 Aug 2024

Suppliers

1

Lots

1

1 awarded

Published

18 Sept 2024

Deadline 01 Aug 2024

Description

Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution

Scope

Reference
OXFS001-DN743872-15166146
Total value
£657,308 excluding VAT
Commercial tool
Standalone contract
Contract dates
28 Aug 2024 to 27 Aug 2027
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
01 Aug 2024, 10:59 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£657k

Award date

22 Aug 2024

Contract start

28 Aug 2024

Contract end

27 Aug 2027