PS.

ServiceNow Application Support - AWARD

University of WarwickcontractContracts Finder ↗Ref CP-02-16-ITS-SERVNOW-SR - AWARDSME suitablecomplete

Estimated value

£1

Awarded value

—

Awarded 05 May 2016

Suppliers

1

Lots

1

1 awarded

Published

06 May 2016

Deadline 09 Mar 2016

Description

The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application. The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller. The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.

Scope

Reference
CP-02-16-ITS-SERVNOW-SR - AWARD
Total value
£1 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2016 to 30 Mar 2017
CPV classifications
72600000 48900000 72000000 48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
09 Mar 2016, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

—

Award date

05 May 2016

Contract start

31 Mar 2016

Contract end

30 Mar 2017

Awarded to
FU
Fujitsu