Home Support Principal Provider NN3 and NN4
Estimated value
—
Awarded value
£31.6m
Suppliers
2
Lots
2
Published
26 Mar 2026
Description
The Council wishes to appoint one Principal provider to deliver home support services in NN3 and NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. The lots area: 1. North Norfolk 3 2. North Norfolk 4
Scope
- Reference
- NCCT43266
- Commercial tool
- Standalone contract
- Contract dates
- 01 Jan 2026 to 02 Mar 2035
- CPV classifications
- 85000000
- Contract locations
- North and West Norfolk, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | — | price | 30.00% |
| Quality | — | quality | 70.00% |
Participation
Conditions suppliers must meet to bid.
Legal and financial capacity conditions are as set out in the Invitation to Tender. Insurances are not required to be in place before awarded and audited accounts are not required,
Submission & procedure
- Procedure
- Open procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£11.3m
Award date
26 Mar 2026
Contract start
29 Mar 2026
Contract end
29 Jun 2034
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | NN3 | £11.3m | complete |
| 2 | NN4 | £20.3m | complete |