Provision of Contact Centre Accreditation and Membership
DfT, Driver and Vehicle Licensing AgencycontractFind a Tender ↗Ref ocds-h6vhtk-05f79fProcurement Act 2023active
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1
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1 awarded
Published
18 Dec 2025
Description
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Scope
- Reference
- CRN/25/20
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
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Awarded to