RFQ028 Customer Relationship Management System (CRM)

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future. Quotes are sought for the initial three year period. Edit Date 20 June 2016: Following a number of clarification questions, an additional Clarifications Document has been added to the attachments