Patient Carer Online Feedback Service
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)contractFind a Tender ↗Ref ocds-h6vhtk-02ffe432014L0024active
Estimated value
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services
Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
08 May 2026
Description
NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.
Scope
- Reference
- NP506626
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 72000000
- Contract locations
- Scotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| The Service | 20 | quality | — |
| Training and support | 10 | quality | — |
| Moderation | 12 | quality | — |
| Reports | 12 | quality | — |
| Accessibility | 9 | quality | — |
| Mandatory Knowledge and Experience | 12 | quality | — |
| Engagement | 5 | quality | — |
| Acceptance & Testing | 5 | quality | — |
| — | 15 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Awarded to