Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB
Estimated value
£91k
Awarded value
£91k
Suppliers
1
Lots
1
Published
13 Aug 2025
Description
The NHS England National Commercial and Procurement Hub supported NHS South West London ICB to place a new contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. NHS South West London ICB's requirement is for a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.
Scope
- Reference
- NHS South West London ICB - eConsult OCVC
- Total value
- £90,612.38 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2025 to 30 Mar 2027
- CPV classifications
- 48180000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 03 Mar 2025, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£91k
Award date
03 Mar 2025
Contract start
31 Mar 2025
Contract end
30 Mar 2027
Awarded suppliers· 1 supplier
Awarded 03 Mar 2025 · Contract period 31 Mar 2025 — 30 Mar 2027
Other contracts from NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to eConsult Health Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Provision of Online Consultation Services for NHS North East and North Cumbria ICB | contract | £686k | 05 Dec 2025 |
| NHS London Emergency Department Digital Front Door solution | contract | £1.2m | 08 Sept 2025 |
| NHS London Emergency Department Digital Front Door solution | contract | — | 08 Sept 2025 |
| NHS Hertfordshire and West Essex ICB - eConsult OCVC | contract | £383k | 29 Aug 2025 |
| eConsult for MOD | contract | £98k | 11 Jul 2025 |
| Online Consultation service | contract | £568k | 10 Jun 2025 |
| HNYICB - Online Consultation and Video Consultation | contract | £48k | 07 Jan 2025 |
| Clinical Digital Health Solutions (CDHS) Framework | contract | — | 09 Oct 2024 |
| DFOCVC Framework Further Competition for the provision of Online Consultation and Video Consultation To NHS North Central London ICB | contract | £330k | 23 May 2023 |