Provision of Contact Centre as a Service Next Generation
Estimated value
£3.1m
Awarded value
£3.1m
Awarded 31 Mar 2026
Suppliers
1
Lots
1
1 awarded
Published
06 May 2026
Deadline 14 Jul 2025
Description
Requirement for fully managed and featured Cloud Contract Centre voice services
Scope
- Reference
- CCCS24A11.
- Total value
- £3,136,949.8 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 30 Mar 2029
- CPV classifications
- 72222300
Submission & procedure
- Submission deadline
- 14 Jul 2025, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£3.1m
Award date
31 Mar 2026
Contract start
31 Mar 2026
Contract end
30 Mar 2029
Awarded to