Language Services - Lot 2

Ministry of JusticecontractFind a TenderRef ocds-h6vhtk-04a54f32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

22 Jan 2026

Description

The provision of spoken language interpreting including face to face, and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.

Scope

Reference
ocds-h6vhtk-04a54f
Commercial tool
Standalone contract
Contract dates
04 Oct 2026 to

An initial period of two years with extension options of up to five further years in one or more extensions (2+1+1+1+1+1).

Main category
services
CPV classifications
79540000
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Mobilisation and Transition7.5%quality
Booking Service – Development, Implementation and Maintenance 15%quality
Delivery of Bookings15%quality
Staff recruitment, retention and performance3.75%quality
Supplier Telephone Helpdesk7.5%quality
Complaints and Feedback7.5%quality
Stakeholder engagement and Continuous Improvement3.75%quality
Interpreter Recruitment15%quality
Training and Quality Management7.5%quality
Fraud, Corruption and Bribery3.75%quality
Price Per Quality Pointprice

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to