AACS Software, Ongoing Support, Maintenance and Hardware

Provision of AACS software including the hardware platforms that support the software such as servers and terminals and ongoing maintenance of associated hardware. The contract includes for installation and commissioning of the new software and hardware, the ongoing support including software updates, help desk / call centre support and the maintenance and repair of the new AACS software and related hardware equipment. The contract covers the whole estate and any buildings added to the estate in future. The new software will have the flexibility and sufficient capacity to cover all estate expansion.