Compliance Services

Norwich City CouncilcontractFind a TenderRef ocds-h6vhtk-0567b5Procurement Act 2023SME suitablepending
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Estimated value

Awarded value

£29.3m

Awarded 23 Jan 2026

Suppliers

1

1 SME

Lots

1

1 awarded

Published

29 Jan 2026

Description

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

Scope

Reference
1321
Commercial tool
Standalone contract
Contract dates
01 Apr 2026 to 31 Mar 2031
Possible extension to 31 Mar 2041

The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years.

CPV classifications
50710000
09323000
31518200
31527260
31530000
31625200
42961100
44221220
45232330
45262660
45312320
45331210
50324100
50413200
50711000
50712000
51700000
71315300
90713100
90918000
Contract locations
Norwich and East Norfolk, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
QualityList of method statement questions included in the tender documentsquality60.00%
PricePricing schedule and framework included in the tender documentsprice40.00%

Participation

Conditions suppliers must meet to bid.

The legal and financial capacity conditions of participation are outlined in the tender documents

The technical ability conditions of participation are outlined in the tender documents

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£29.3m

Award date

23 Jan 2026

Contract start

01 Apr 2026

Contract end

31 Mar 2031

Awarded to