HMRC Incentive Vouchers

HM Revenue & CustomscontractFind a TenderRef ocds-h6vhtk-058ef8Procurement Act 2023active
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Estimated value

Awarded value

£110k

Awarded 06 Aug 2025

Suppliers

1

Lots

1

1 awarded

Published

28 Aug 2025

Description

HMRC look to provide an incentive voucher to users within and outside the UK that have taken part in research for our Digital Services. Where users are recruited through the HMRC User panel we issue vouchers to thank the Users for their involvement. Because of user locations we would like the option for the vouchers to be redeemable in both the UK and internationally (Counties within the EU, as well as Norway, Iceland and Switzerland, however, these will be minimal). HMRC will require the supplier to provide paper incentive vouchers to offline users for taking part in the user research to support the development of our digital platforms. If supplier unable to issue directly the supplier will provide paper incentive vouchers to HMRC, who in turn will issue to their users. Vouchers will be required in a combination of digital and paper/card voucher format (which must be suitable for offline users) as prescribed by HMRC and all must be available to use outside the UK. HMRC will require all vouchers to remain valid for at least 1 year.

Scope

Reference
SR2507348237
Commercial tool
Standalone contract

Submission & procedure

Procedure
Below threshold - without competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£110k

Award date

06 Aug 2025

Contract start

27 Aug 2025

Contract end

17 Aug 2026

Awarded to
PR