LS026 London Stadium Ticketing System

London Stadium 185 LimitedcontractFind a TenderRef ocds-h6vhtk-05d255Procurement Act 2023closed for bids
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Estimated value

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

23 Oct 2025

Deadline 19 Nov 2025

Description

London Stadium or “LS” (the Contracting Authority) is seeking to appoint a supplier to provide the LS Ticketing System over a 5-year term. The contract will deliver obligations on the venue to contract, plan and host major events, therefore LS requires a ticketing system able to perform a variety of functions. At the point of enquiry for a major event, LS will build an event manifest onto the Ticketing System. This will be used to support the process of forecasting commercials and capacities. Once the event has been confirmed, the manifest remains in use to plan and execute the sale of tickets within the venue for the event. As the event process continues, the Ticketing System will have several functions, including the sale of venue allocations. There is a direct relationship between the Ticketing System and the venue’s access control hardware and a process is managed to upload all event tickets onto the Stadium’s entry system to allow customer entry during the event. LS is a multi-event venue in the heart of the Queen Elizabeth Olympic Park. The venue hosts Premier League football, international athletics, Major League Baseball, international rugby, Concerts and a range of conferences and community events. LS is a subsidiary of the Greater London Authority (GLA) and is accountable to Londoners through the Mayor. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/422X335Q9H If you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpdesk on call 0800 923 9236 or email helpdesk@delta-esourcing.com. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=989020769

Scope

Reference
LS026
Total value
£1,788,500 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
01 Feb 2026 to 31 Jan 2031
Main category
services
CPV classifications
79952000
Contract locations
UK, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Functional Requirements – self certification check listquality20.00%
System Architecture and data flowquality8.00%
System Designquality8.00%
System Supportquality8.00%
System Securityquality8.00%
Cyber Security Risksquality4.00%
Cyber Security Supply Chainsquality3.00%
Environmental Sustainabilityquality3.00%
Ticket Marketingquality8.00%
Cost of Serviceprice25.00%
Tenderer's Sponsorshipprice5.00%

Submission & procedure

Enquiry deadline
07 Nov 2025, 4:00 pm
Submission deadline
19 Nov 2025, 12:00 pm
Submission address
https://www.delta-esourcing.com/respond/422X335Q9H
Electronic submission
Yes
Procedure
Competitive flexible procedure