The Meads - Cleaning and Security Services
Estimated value
—
Awarded value
—
Suppliers
0
Lots
1
Published
25 Mar 2026
Description
Rushmoor Borough Council (the 'council') is inviting tenders from suitably experienced cleaning and security suppliers for The Meads Shopping centre located in Farnborough. The value of cleaning and security services at The Meads is in the region of £586,000 per annum (excluding VAT). A price cap of £600,000 will be applied to tenders in relation to cost of service for the 1st year of the contract, the Council reserves the right to set aside any tenders above this amount. The targeted award date for the contract is 5th June 2026 with commencement of services to run from 7th September 2026. The Council is letting the contract on a 3-year base term with options to extend up to a maximum of 5 years. Once awarded the contract will also allow for the addition of further sites within the Council's property portfolio, including but not limited to. • Union Yard, Aldershot • Ashbourne House, Andover • Frimley 4.4, Farnborough There is no guarantee that further sites will be incorporated within the scope of the contract. The Inclusion of further sites will be at the Council's sole discretion and will be subject to best value review of delivery options. A Supplier bidders briefing will be held on Wednesday 1st April 2026 at 11:30 via Microsoft Teams. Attendance at the briefing is encouraged but not mandatory. The purpose of the briefing is to provide Suppliers with an overview of: • Background and current arrangements • Procurement Overview and Programme • E-tendering system • PSQ and Conditions of Participation • Quality Assessment Question • Pricing Template • Social Value Commitments Suppliers are provided with a Microsoft Teams link within the ITT document for the briefing. The Council will be recording the Microsoft Teams meeting and will subsequently make this available as part of the tender pack via ProContract. Compulsory site tours will be held at The Meads. The site tours will take place on Wednesday 8th April 2026 at 10:00 am and Tuesday 14th April 2026 at 10:00. The site tour will last approx. 1 hour. Compulsory site tours will be held at The Meads. The site tours will take place on Wednesday 8th April 2026 at 10:00 am and/or Tuesday 14th April 2026 at 10:00. The site tour will last approx. 1 hour. The same information will be provided at both site tours. Tenderers must attend one of the tours and may send a maximum of 2 delegates across both tours. It is permissible for representatives from the same organisation to attend both site tours should this be most convenient for scheduling. Tenderers are required to visit the site prior to tender submission, if a tender is received and there is no evidence that the tenderer has attended the sites (with the exception of the incumbent), the council reserves the right to set the tender aside. Due to staff rotas the council cannot provide any additional dates for visits to site. This procurement timetable is indicative and, while the council does not intend to depart from it, it reserves the right to do so at any time. • Tender Notice Issued - Wednesday 25th March 2026 • Tender Pack Issued on ProContract - Wednesday 25th March 2026 • TEAMS Bidders Briefing - Monday 30th March 2026 @14:00 • Mandatory Site Tour - Wednesday 8th April 2026 and Tuesday 14th April 2026 @10:00 • Deadline for Requests for Clarification - Thursday 16th April 2026 @23:59 • Tender return deadline - Friday 24th April 2026 @12:00 • Interviews - 12th and 13th May 2026 • Award Decision & Assessment Summaries Issued - 22nd May 2026 • Contract Award Notice Issued - 22nd May 2026 • Standstill Period Starts - 26th May 2026 • Standstill Period Ends - 4th June 2026 • Contract Award - 5th June 2026 • Mobilisation - 6th June - 6th September 2026 • Contract Commencement - 7th September 2026 The Council is utilising its e-sender tool ProContract to manage this procurement which can be accessed using the following link: https://procontract.due-north.com/Login
Scope
- Reference
- ocds-h6vhtk-060b9a
- Total value
- £3,185,481 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 06 Sept 2026 to 06 Sept 2029Possible extension to 06 Sept 2031
Option to extend in increments to be agreed up to a maximum of 5 years.
- Main category
- services
- CPV classifications
- 398312007971000090910000
- Contract locations
- South East England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Methodology - Cleaning Services | — | quality | 7.50% |
| Methodology - Security Services | — | quality | 7.50% |
| Methodology - Combined Service | — | quality | 5.00% |
| Methodology - Health and Safety Risk Management | — | quality | 5.00% |
| Methodology - Communication, Partnership working and Reporting | — | quality | 7.50% |
| Resources - Management Structure | — | quality | 7.50% |
| Resources - Operative Management | — | quality | 7.50% |
| Resources - Equipment, Uniform and Computer-aided systems. | — | quality | 5.00% |
| Budget formation | — | quality | 5.00% |
| mobilisation | — | quality | 5.00% |
| Social Value - Qualitive | — | quality | 4.00% |
| Social Value - Quantitative | — | quality | 3.50% |
| Cleaning Service | — | cost | 10.00% |
| Security Services | — | cost | 10.00% |
| Rates | — | cost | 10.00% |
Participation
Conditions suppliers must meet to bid.
For full information of the Council's legal and financial conditions of participation, please see the tender pack available on ProContract. An overview of the elements set out in the Procurement Specific Questionnaire are below. - Business Risk Assessment using CreditSafe. - Turnover Requirements. - Insurance levels of £10M PL each & every claim and £10M EL each & every claim.
The Council require Tenderers to submit between 1-3 contract case studies (CCS) relating to services undertaken or are currently being delivered within the past 5 years must be submitted using the Contract Case Study template provided within the tender pack on ProContract. Multiple case studies that apply to the same client organisation are permitted as long as each example relates to a discrete contract. The case studies will be assessed holistically and must demonstrate evidence of the following as minimum to pass. • Experience of successfully delivering security services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted • Experience of successfully delivering cleaning services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted • Experience of successfully managing a combined security and cleaning service to be demonstrated on at least 1 of the contract case studies submitted • Experience delivering a cleaning and/or security contract with a minimum contract value of £300,000 per annum to be demonstrated on at least 2 of the contract case studies submitted
Submission & procedure
- Submission deadline
- 24 Apr 2026, 11:00 am
- Submission address
- Documents to be submitted on the Council's e-tendering solution ProContract. Please follow this link - https://procontract.due-north.com/Login
- Electronic submission
- Yes
- Procedure
- Open procedure