Adult Unpaid Carer Support Services

Bedford Borough CouncilcontractFind a TenderRef ocds-h6vhtk-054f63Procurement Act 2023Light-touch servicesSME suitableVCSE suitablepending
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Estimated value

Awarded value

£2.0m

Awarded 12 Dec 2025

Suppliers

1

Lots

1

1 awarded

Published

12 Dec 2025

Description

The overarching purpose of the provision of Carers’ Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain: • A positive sense of their own health and wellbeing • Themselves in their caring role, in a way that is safe for them. The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18. The Provision of Support Services is for Adult Carers including: • Parent Carers caring for people over the age of 24 years old in Bedford Borough • All Parent Carers in Central Bedfordshire This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once. The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.

Scope

Reference
BBC AD 03899
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2029
Possible extension to 01 Apr 2029

Two (2) years in 12-month instalments.

CPV classifications
85300000
Contract locations
East of England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Simple descriptionQuality: 60% Price: 40% Please see Carers Support Services ITT Guidance Document for further details of award criteria.price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£2.0m

Award date

12 Dec 2025

Contract start

31 Mar 2026

Contract end

31 Mar 2029

Awarded to
DD