SWL - Central Croydon Health Prevention and Empowerment Pre-Market Engagement Questionnaire

The Provision of NHS high risk communities targeted health prevention and empowerment service in Central Croydon on behalf of NHS South West London Integrated Care Board DISCLAIMERS Organisations considering whether to respond to this information request should note the following: • NHS South West London Integrated Care Board (the ICB) is still finalising its decision in regard to future service provision and is inviting pre-market engagement to seek the views and opinions of those organisations that may be interested in becoming involved in delivering this future service. • This Pre-Market Engagement Questionnaire (PMEQ), and any subsequent information provided in response to it, does not form an integral part of any potential future procurement exercise and should be considered as an attempt by the ICB to engage with the potential market for delivering future services; • This PMEQ, the accompanying information and the responses received arising from it are in no way legally binding on any party; • Participation in the engagement exercise is not a mandatory requirement for participating in any potential future procurement; however, responses received will assist in informing the ICB as to the level of interest from the market and will be used to evidence a decision as to whether or not to undertake a competitive procurement. CONFIRMATION OF YOUR EXPRESSION OF INTEREST IS THEREFORE IMPORTANT. • Any responses and information that are shared through this pre-market engagement exercise may be used by the ICB to inform commissioning and potential procurement strategies. SERVICE SUMMARY NHS South West London Integrated Care Board (SWL ICB) is undertaking pre-market engagement to inform the potential commissioning of a targeted prevention and empowerment service for Central Croydon. The programme is designed to address key health inequalities identified through locality population health analysis and will focus on interventions that improve access to healthcare and address wider determinants of health. The proposed service consists of three targeted prevention programmes aligned to the differing population needs of Central East and Central West Croydon: • Central East Croydon - Digital Inclusion and NHS App Uptake Programme Supporting residents aged 40 years and over who experience digital barriers to accessing health services and who are not currently registered with the NHS App. The programme will provide targeted outreach and personalised support to enable residents to access NHS digital services, improve self-management of long-term conditions and strengthen access to healthcare. • Central West Croydon - Welfare, Financial and Housing Advice Programme Providing structured casework support for adults living in IMD 1-3 areas who experience financial or housing insecurity and whose wellbeing is significantly affected by these pressures. The programme will prioritise individuals with moderate-to-high anxiety and either a long-term condition or high primary care utilisation, supporting residents to resolve financial stressors, improve housing stability and strengthen their capacity to manage their health. • Central West Croydon - Childhood Immunisation Equity Programme Delivering culturally competent outreach and navigation support for families from Black and minority ethnic communities with children aged 0-5 who are not up to date with MMR vaccination. The programme will work with communities and GP practices to improve uptake of routine childhood immunisations and reduce inequities in protection from vaccine-preventable disease. Together these interventions aim to improve population health outcomes by strengthening access to NHS services, addressing wider determinants of health, and reducing inequalities in preventative healthcare uptake. The service will operate through targeted outreach, structured behavioural and casework interventions, and coordinated referral pathways with primary care, voluntary sector organisations and local authority services to ensure residents receive timely and appropriate support. The total indicative financial envelope for this service is £209,063 per annum. Further detail regarding the proposed cohorts, delivery model and outcomes framework is set out in the Draft Service Specification provided in Appendix A. RESPONSE INSTRUCTIONS Organisations should ensure that they have read the supporting information provided prior to responding, noting that the information and any intentions shared may be subject to change (in both form and content) should the ICB decide to procure a new service. Please provide informative, yet succinct responses. Please do NOT include additional marketing documentation. Please Submit your response to this PMEQ using the following Microsoft Form link: PRJ2261 SWL Central Croydon Health Prevention & Empowerment Pre-Market Engagement - Collaboration Please return by no later than 11th May 2026 at 12:00 (mid-day GMT).