CRM Update and Levy Portal Development
Sea Fish Industry AuthoritycontractFind a Tender ↗Ref ocds-h6vhtk-055d49Procurement Act 2023SME suitableclosed for bids
Estimated value
£150k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
11 Jul 2025
Deadline 11 Aug 2025
Description
Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.
Scope
- Reference
- ocds-h6vhtk-055d49
- Total value
- £150,000 excluding VAT£180,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 12 Aug 2025 to 12 Aug 2028Possible extension to 12 Aug 2030
Element of licensing so could be ongoing
- Main category
- services
- CPV classifications
- 72212445
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Solution Proposal Suitability | — | quality | 30.00% |
| CRM Project Experience | — | quality | 25.00% |
| Value for money/Pricing for software and support | — | cost | 20.00% |
| Project Delivery Timescales | — | quality | 15.00% |
| Future Proofing Credibility | — | quality | 10.00% |
Submission & procedure
- Enquiry deadline
- 31 Jul 2025, 10:59 pm
- Submission deadline
- 11 Aug 2025, 10:59 pm
- Submission address
- https://www.seafish.org/ ↗
- Electronic submission
- Yes
- Procedure
- Open procedure